under U.S.C. Title 18 Section 1029

We do investigate and prosecute all false claims regarding unauthorized use of credit cards. If you falsely claim that a charge was unauthorized we will use all means necessary to investigate you. If we find that your claim does not have merit we will contact you and prosecute you.

Please contact us 24/7 using one of the following methods:

1 – Call us at (888) 263-6139. This number is available 24 hours a day and 7 days a week. There is a live operator from 9 am until 5 pm ET. You may call outside of those hours and leave a message and someone will get back to you. If you call during the normal hours of operation and do not get a live person then all operators are busy and you may call back, leave a message, or use our Customer Support Form.

2 – Email us at [email protected]. Please leave all information that is relevant to looking up your account and processing your request.